To access your purchased downloads...
Please log in to https://my.monroeinstitute.org using the email address and password associated with your purchase. Once logged in, navigate to the 'Downloads' tab located on the left-hand side of the page. There, you'll find a comprehensive list of all your downloadable content.
You should be able to access your account from any device with an internet connection. If you experience any issues, please try using different browsers or check your browser settings to ensure they allow access.
Downloading and Accessing Files
Your download files are conveniently accessible from any device. If your download consists of multiple files, they will be bundled into a compressed (Zipped) folder. To access the MP3 files contained within, you will need to unzip this folder and save its contents.
Occasionally, your browser will open an audio player instead of downloading the file. This is a browser specific or local setting that we can't control - we ask the browser to download it, but it can be overwritten. If this happens, you can follow the instructions here to download the files.
Troubleshooting and Support
Should you encounter any difficulties or be unable to locate your desired information, we are here to assist you.
Simply click on the "SUBMIT A TICKET" button to fill out a support form, and our team will promptly address your concerns.
For more comprehensive guides and resources on using the Expand App, we encourage you to explore our Knowledge Portal.
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