How Do I Resolve a Broken Download Link

Encountering broken download links can be frustrating, but rest assured, we're here to guide you through the solution. If you've come across broken links due to a website update, follow these steps to access your files seamlessly:

1. Accessing Your Files:

• Log in to our website using your credentials.
• Scroll down to the bottom of the "My Account" page.
• In the "Downloads" section, you'll find buttons for each download you've purchased.
• Click on the appropriate button to either listen to or download your files.

2. Optimal Download Method:

• Downloading files directly to your phone might encounter compatibility issues. We recommend downloading files to your laptop or PC first.
• Once downloaded to your computer, you can easily transfer the files to your phone for convenience.

3. Transferring Files to Your Phone:

• To transfer downloaded files to your phone, follow our guide for hassle-free steps: https://www.ubackup.com/phone-backup/add-mp3-to-apple-music-on-iphone.html

If you've followed these steps and are still facing challenges, please don't hesitate to reach out to us for further assistance. Your experience matters to us, and we're committed to helping you access your purchased files without any hindrance.

For any additional questions or concerns, feel free to contact our support team. We're dedicated to ensuring a smooth experience for you.