Browser Not Supported Error in Mobile Apps: Understanding LinkedIn's In-App Browser Challenges with Shopify

If you're a LinkedIn user who frequently browses content shared on the platform, there's a chance you've encountered an 'unsupported browser' error message, especially when trying to access Shopify-based sites. This error is a result of Shopify not yet including the LinkedIn in-app browser in their list of supported browsers. While the error message may be a tad confusing, especially since the website might render correctly, it's essential to understand the reasons behind it and possible solutions.

The LinkedIn in-app browser is a built-in feature of the LinkedIn mobile app. It's designed to make web browsing seamless without having to leave the app. However, every browser has its nuances and ways of displaying content, and unfortunately, Shopify sites don't currently support LinkedIn's in-app browser. This situation results in users being greeted with the aforementioned error message.

The Pending Solution

Shopify's support team is already in the loop regarding this matter. They have expressed intentions to make adjustments that would make their platform compatible with LinkedIn's in-app browser. It means that in the future, you may not encounter the 'unsupported browser' message while browsing Shopify sites on LinkedIn. But, until then, there's a workaround.

If you're keen on accessing Shopify websites, including the Monroe Institute’s site, without any interruptions, consider using your mobile device's native browser. But, if you wish to continue using the LinkedIn app for browsing, you can disable its in-app browser. Here's how:

Open the LinkedIn app and tap on your profile picture icon.

Navigate to "Settings."

Choose "Account preferences."

Find and select "Open web links in app."

Toggle off the option to disable the in-app browser.

By following these steps, links will automatically open in your device's default browser.

Should You Disable the In-App Browser?

Whether to keep using LinkedIn's in-app browser boils down to personal choice. Its primary advantage is providing users with quick access to web content without diverting from the app. However, there are benefits to using your device's browser, such as maintaining a detailed browsing history and potentially having a more familiar interface.

In conclusion, the 'unsupported browser' error on Shopify sites accessed via LinkedIn's in-app browser is a known issue, with a resolution in the works. 

For those who want an immediate solution, switching to your device's default browser or disabling the in-app feature is the best way to proceed.